Shipping & Refund Policies

Age restrictions

It is against the law for any person under the age of 18 to buy, or attempt to buy wine. 495 Wine Select looks to upholding its legal and social obligations as a retailer of wine. By placing an order you confirm that you (and the recipient of the wine) are at least 18 years old at the time of purchase.

Cancellations & Refunds

If you need to cancel your order please contact us immediately on [email protected] and provide us with the details of your order. We will do our best to accommodate your needs. Please note we will not be able to refund any cancelled order until the wine is returned to us at the purchaser’s expense.

Unless otherwise agreed, refunds will be made by the original payment method.


Deliveries by our trusted third party carriers are available to addresses throughout New Zealand. If any of the order is missing or damaged please keep hold of the delivered product, the delivery note and any packaging and contact us on [email protected]